Calculation Issue

Incident Report for Solatube

Resolved

We have implemented a fix and it appears the tool is functioning correctly. We will continue to monitor.

Posted Aug 09, 2022 - 15:22 PDT

Update

We are continuing to investigate this issue.

Posted Aug 09, 2022 - 15:21 PDT

Investigating

We have discovered an issue with the backend calculation provider and are working to implement a solution.

Posted Aug 09, 2022 - 15:04 PDT

This incident affected: SDC 2.0 Application.